Terms Conditions

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the banking services provided by AllTrust Bank ("Bank"). By accessing and utilizing our banking services, you agree to abide by these Terms. Please read them carefully.

Account Opening and Usage:

1.1. You must be of legal age and have the necessary legal capacity to enter into a binding agreement to open and operate a bank account with us.

1.2. You agree to provide accurate and complete information during the account opening process and promptly update any changes to your personal information.

1.3. You are responsible for maintaining the confidentiality and security of your account credentials, such as usernames, passwords, and security codes. Any activity conducted using your account will be deemed authorized by you.

Deposits and Withdrawals:

2.1. Deposits made into your account will be subject to the Bank's policies and procedures, including any applicable fees and transaction limits.

2.2. Withdrawals from your account may be subject to transaction limits, availability of funds, and any applicable fees or charges.

2.3. The Bank reserves the right to refuse, delay, or reverse any transaction if it suspects fraudulent or unauthorized activity or if required by law or regulatory authorities.

Transactions and Services:

3.1. The Bank offers various banking services, such as funds transfers, bill payments, and electronic statements, subject to the terms and conditions specific to each service.

3.2. You agree to provide accurate and complete instructions for transactions and acknowledge that the Bank will rely on these instructions when processing your requests.

3.3. The Bank may impose transaction limits, fees, and processing times for different services, which will be communicated to you through appropriate channels.

Online and Mobile Banking:

4.1. The Bank may provide online and mobile banking services to facilitate account access and transactions. Your use of these services is subject to additional terms and conditions, including but not limited to security requirements, device compatibility, and user responsibilities.

4.2. You are responsible for safeguarding your online and mobile banking credentials, and the Bank is not liable for any unauthorized access or transactions resulting from your failure to maintain adequate security measures.

Fees and Charges:

5.1. The Bank may impose fees, charges, and interest rates for its banking services. These will be disclosed to you through fee schedules or separate agreements.

5.2. You agree to pay all applicable fees and charges associated with your account and the services used. The Bank reserves the right to deduct these fees directly from your account.

Privacy and Data Protection:

6.1. The Bank is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for detailed information on how we collect, use, disclose, and protect your data.

6.2. By using our banking services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Intellectual Property:

7.1. All trademarks, logos, and intellectual property displayed on the Bank's website or associated materials are the property of the Bank or their respective owners and may not be used without prior written permission.

Termination and Account Closure:

8.1. Either party may terminate the banking relationship at any time by providing written notice, subject to any outstanding obligations or liabilities.

8.2. The Bank reserves the right to suspend, restrict, or terminate your access to banking services if there is suspected fraudulent or unauthorized activity or non-compliance with these Terms or applicable laws.

Amendments to Terms:

9.1. The Bank may modify or update these Terms at any time, and the revised version will be effective upon posting on the Bank's website or other communication channels.

9.2. It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of our banking services after the posting of updated Terms constitutes your acceptance of the revised Terms.

Communication:

10.1. The Bank may communicate with you through various channels, including email, SMS, phone calls, and secure messages within online banking platforms. It is your responsibility to maintain accurate contact information and promptly respond to any communication from the Bank.

10.2. You agree that electronic communications, including notices, disclosures, and agreements, satisfy any legal requirement that such communications be in writing.

Governing Law and Dispute Resolution:

11.1. These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms or the banking services provided by the Bank shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

11.2. Any waiver of rights or provisions of these Terms by the Bank shall not be deemed a continuing waiver, and such waiver shall not prevent the Bank from enforcing any rights or provisions in the future.

Limitation of Liability:

12.1. The Bank will make reasonable efforts to provide accurate and reliable banking services. However, the Bank shall not be liable for any errors, omissions, interruptions, delays, or losses resulting from the use of our services, except where prohibited by law.

12.2. In no event shall the Bank be liable for any indirect, consequential, special, or punitive damages arising out of or in connection with these Terms or the use of our banking services.

Entire Agreement:

13.1. These Terms constitute the entire agreement between you and the Bank regarding the use of our banking services and supersede any prior agreements or understandings, whether written or oral.

If you have any questions or concerns regarding these Terms, please contact our customer support for assistance. By using our banking services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.